Our Refund Policy

At theshakeel.com, we strive to ensure that our courses meet your needs and expectations. Please review our refund policy carefully before making a purchase. Eligibility for Refunds
  1. Pre-Access Refunds:Refunds are available only if requested before accessing or starting the course content. To be eligible for a refund, you must submit your request before you begin the course.
  2. Post-Access Refunds:Once you have accessed or started the course, refunds are no longer available. Access is considered to be any interaction with the course material, including but not limited to logging in, viewing content, or completing any course modules.
Cancellation Process
  1. Requesting a Refund:To request a refund, you must submit your request through the designated refund request channels on our website. Ensure that your request is submitted before you access the course content.
  2. Processing Time: Once submitted, refund requests will be reviewed in accordance with our policy. We aim to process all requests promptly but may take up to 14 business days to complete the review.
Refund Denial
  1. Right to Deny: TheShakeel.com reserves the right to deny or reject any refund request for any reason, without prior notice or explanation. This decision is at the sole discretion of TheShakeel.com.
  2. Non-Refundable Situations: Requests made after course access or attempts to access content will not be eligible for a refund. Additionally, any misuse of the refund process may result in denial.
Refund Procedure
  1. Submission: Refund requests must be submitted through the appropriate channels provided on our website. Ensure you provide all necessary details to facilitate the review process.
  2. Notification: You will receive an email notification confirming the status of your refund request once it has been processed. If approved, refunds will be issued to the original payment method used during the purchase.
User Behavior and Conduct Users are expected to conduct themselves in a respectful and professional manner during classes. Misbehavior, including but not limited to harassment, disruptive behavior, or inappropriate language, will result in immediate removal from classes without prior notice. In such cases, no refund will be issued.
Contact Information If you have any questions or need assistance regarding our refund policy, please contact us at admin@theshakeel.com. Or visit our website contact us page.
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